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Customer help pages
ORDERING INFORMATIONS
> How to place online orders
> Methods of payment
> Shipping & Handling
> Sizes Charts
> Warranty on Products
Our policy
> Our credo & guarantee
> Return & Exchange
> Secure shopping
> Privacy Policy
> E-mail privacy
Shipping & Returns
Free Shipping Total Price Over 600 Usd All customers will receive free shipping on all orders over 600 USD! We will send you the goods in 24 hour and then the tracking number.
We use the
•
• DHL:Normally customer can receive these order 7-10 working days. When the order has been disposed and shipped,we will send E-mail to notice the number . Then the customer can check these items by http://www.DHL.com.
• TNT: Normally customer can receive these order 7-10 working days.When the order has been disposed and shipped,we will send E-mail to notice . Then the customer can check these items by http://www.TNT.com.
European countries and other countries. Contact us for help if you did not get your package after 10 days by offer us your date of the order, your login email and item name or order number . We will return you the full amount of payment if you did not get your order over 15 working days.
Packages are only shipped Monday to Saturday. excluding Holidays. You will receive an e-mail containing the shipment tracking number when your new order is shipped.
Delivery charges are as follows:
|
Zone |
Delivery charges |
Delivery way |
Destination of Shipping |
|
1 |
US $35 |
|
United States, Canada, Australia, New Zealand, Belgium, United Kingdom, Finland, Greece, Ireland, Luxembourg, Malta, Norway, Switzerland, Portugal, Germany, Sweden, France, Austria, Japan, Turkey |
|
2 |
US $55 |
DHL/TNT |
Italy, Netherlands, Denmark, Israel Poland, Spain, Brazil, Argentina , Mexico, Chile, Cyprus |
Customs and Duties:
Vogue-trade.com pays for you in advance almost all customs duties for many destinations in the world. (for Example US, European Union, Japan)
In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient.
For additional info feel free to ask our Customer Service.
